The Challenge
A mid-sized logistics company operating near Port Klang had outgrown their existing warehouse. Goods were stacked in aisles, staff were working around each other, and the operations manager knew they needed an additional 15,000 sqft of warehouse space — ideally within 10 minutes of their current location to keep the team together.
They started where most businesses start: online property portals. Within 48 hours of posting an inquiry, the operations manager received over 15 calls from different agents. Many showed the same three properties at different prices. Two listings turned out to be unavailable. One had photos from a completely different warehouse. The experience was exhausting and unproductive.
Our Approach
When the operations manager reached out to IndustrialKL, we assigned one dedicated advisor to handle the entire search. No agent swapping, no surprise calls from strangers.
Our advisor started by understanding the real requirements — not just the size, but the operation. What kind of goods? How heavy? Do you need dock levellers or ground-level loading? What electrical capacity? These are questions property portals never ask.
Using our network of over 100 agents across Greater KL, our advisor identified seven potential warehouses within the target radius. After filtering for power supply, floor load capacity, and ceiling height, three were shortlisted for viewing.
The Result
The winning option was a warehouse in Kapar, just 8 minutes from the existing facility. What made it exceptional: the previous tenant had installed a full pallet racking system and left it in place. For the logistics company, this meant an immediate saving of approximately RM200,000 in racking and setup costs — infrastructure they would have had to build from scratch in any other unit.
The lease was signed within three weeks of the initial inquiry. The company moved in with minimal downtime, and the operations team was back to full capacity within days.
Client Perspective
"We wasted two weeks dealing with portal agents who didn't understand logistics. One conversation with IndustrialKL, and they found us something we didn't even know was available. The racking alone saved us months of setup time."
— Operations Manager, Klang-based logistics firm